"The funny, touching and unpredictable No. 1 New York Times bestseller, now a major Netflix TV series 'A brilliant and comforting read' MATT HAIG 'Funny, compassionate and wise. An absolute joy' A.J. PEARCE 'A surefooted insight into the absurdity, beauty and ache of life' GUARDIAN 'I laughed, I sobbed, I recommended it to literally everyone I know' BUZZFEED 'Captures the messy essence of being human' WASHINGTON POST From the 18 million copy internationally bestselling author of A Man Called Ove _______ It's New Year's Eve and House Tricks estate agents are hosting an open viewing in an up-market apartment when an incompetent bank robber rushes in and politely takes everyone hostage. For Anna-Lena and Roger, busy buying-up apartments to fill the hole in their marriage, it's something else to talk about. For Julia and Ro, panicky parents-to-be, it's yet another worry. Lonely bank manager Zara only came here for the view. While 87-year-old grandmother Estelle seems rather pleased by th